International Trading Policy
Guidelines for Non-Nigerian Customers | Last updated: January 2026
Risk Disclaimer
Crypto assets are volatile and carry risk. Users trade at their own discretion. FirstFlip does not guarantee profits.
1. Scope of International Services
FirstFlip primarily operates in Nigeria. International customers (outside Nigeria) are served via our WhatsApp-assisted trading service. This policy governs all transactions with international customers until our app-based services become available in your region.
2. WhatsApp-Assisted Trading
International trades are conducted via our official WhatsApp channel:
A FirstFlip desk agent will assist you.
- Human-assisted transactions for security
- Manual verification of all trades
- Live video/audio call support available
- Real-time exchange rate confirmation
3. Accepted Payment Methods
* Payment gateway processing via trusted partners. Fees may apply based on payment method and region.
4. Regional Availability
Fully Supported
Nigeria (App + WhatsApp)
WhatsApp-Assisted
United Kingdom, United States, Canada, Germany, France, Netherlands, UAE, Ghana, Kenya, South Africa
5. Processing Times
- Crypto trades: 5-30 minutes after confirmation
- Gift card trades: 10-60 minutes depending on verification
- International bank transfers: 1-3 business days
- Card payments: Instant to 24 hours
6. Verification Requirements
International customers must provide:
- Valid passport or government ID
- Proof of address (utility bill, bank statement)
- Video verification for transactions above $500 USD equivalent
- Source of funds declaration for large transactions
7. Currency & Exchange Rates
All international trades are quoted in USD, EUR, GBP, or local currency equivalent. Exchange rates are confirmed at the time of trade initiation and locked for 10 minutes. After confirmation, rates are final and non-negotiable.
8. Important Notice
Please read our full Terms of Service and AML/KYC Policy before initiating any trade. For best service and to ensure safe, secure transactions, we recommend a live video or audio call for first-time international customers. Contact the desk through the official WhatsApp link above.